Privacy Policy
1. Who We Are
Canuck Coins is a free-to-play social casino operated and managed by Ego Boost Labs GmbH. Our registered office is at Contrescarpe 52, 28195 Bremen, Germany. If you have any questions about how we handle your personal information, contact us at support@canuckcoins.com.
2. What Information We Collect
We collect only what is necessary to provide a working social casino experience:
- Usage data: pages visited, time spent, browser type, device type, and approximate geographic region — collected via Cloudflare Web Analytics (privacy-preserving, no persistent identifiers).
- Account data (optional): if you register, we store a username and email address to remember your Canuck Coin balance and daily bonus status.
- Contact data: if you email us, we keep a record of the correspondence to resolve your query.
- Cookie and local-storage data: see our Cookie Policy for the full list.
We do not collect payment information. Canuck Coins does not accept real money and has no payment processor.
3. How We Use Your Information
Your data is used to run and improve the social casino, respond to support requests, and (with your consent) measure how the site is used. We do not sell your data to third parties, and we do not use it for automated decision-making that produces legal effects.
4. Legal Basis (PIPEDA + CASL)
We operate under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and the Canadian Anti-Spam Legislation (CASL). Strictly necessary processing (keeping the site running) relies on our legitimate interest. Analytics and optional account features rely on your informed consent, which you can withdraw at any time by contacting us.
5. Cookies
We use cookies and local storage to keep the site running, remember your preferences, and — with your consent — measure traffic. Full details, including categories, duration, and third-party cookies, are in our Cookie Policy.
6. Data Retention
Anonymous analytics data is retained for up to 30 days. Account data is retained for as long as your account is active and for 12 months thereafter, unless you request deletion. Support emails are retained for 24 months.
7. Your Rights
Under PIPEDA you have the right to access, correct, and request deletion of your personal information. To exercise any of these rights, email support@canuckcoins.com. We will respond within 30 days.
8. Data Transfers
Our infrastructure is hosted on Cloudflare's global network. Data may be processed in data centres outside Canada; Cloudflare maintains Standard Contractual Clauses for such transfers. No data is transferred to recipients who are not bound by equivalent data-protection standards.
9. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top reflects the latest revision. Continued use of the site after a material change constitutes acceptance of the updated policy.
10. Contact
Ego Boost Labs GmbH — support@canuckcoins.com. Registered office: Contrescarpe 52, 28195 Bremen, Germany.